Shipping policy

Shipping Policy

• Purchases are shipped from our warehouses across the country by courier. Please allow 4-7 business days from receipt of your order.
• Order deliveries will be made between 9am – 8pm Monday – Sunday. Goods will need to be signed for upon delivery. If you cannot be there to sign for your delivery please suggest an alternative i.e. a family member, colleague, neighbour, etc.
• Springwel takes no responsibility for goods signed by an alternative person.
• Springwel is not responsible for damage after delivery.
• All claims for shortages or damages must be reported to customer service on the day of delivery. (Call at +Phone: 97175-91288 or write to us on info@springwel.com or crmteam@springwel.com).
• Free Shipping on all prepaid orders. COD not available.
• Extra delivery charges may be levied if the delivery location is ODA (Out of Delivery Area).

FAQ’s

What if my order does not arrive on time?

Springwel ensures that all orders reach the customers on time, but in rare situations where your order might be delayed, do reach out to our customer care team for assistance.